Privacy Notice

Luminous Group Limited does not collect or process any data relating to the users of our applications provided through Meta App Lab or Meta Quest Store. We also do not collect any device data from devices that install our applications. Luminous Group Limited is committed to being transparent about how it collects and uses data and to meeting its data protection obligations.

Access to your information and correction

You have the right to request a copy of the information that we hold about you even if it does not exist. If you would like a copy of some or all of your personal information, requests for this should be made in writing or by email. To info@luminousgroup.co.uk.

GDPR regulations require that we provide you with the requested information, in writing, within 1 month of receipt of your request.

We will not normally charge for providing the information requested. However, we may refuse or charge for requests that are manifestly unfounded or excessive. If we refuse your request for information, we will advise why. You have the right to complain to the supervisory authority or to a judicial remedy. You must do this without undue delay and, at the latest, within one month.

Deletion Request

If you wish to request deletion of data relating to your user data or device data, requests for this should be made by email to info@luminousgroup.co.uk.

Sharing Data

Luminous Group Limited will not sell your data to any 3rd Party.

Luminous Group Limited will not share your data with any 3rd Party with the following exceptions: –

Luminous Group Limited will ensure that any 3rd parties used by the company will ensure the same level of privacy notices as the company’s privacy notice.